Despite challenges posed by operating during the uncertainty caused by the Covid- 19 pandemic, Waste Management is committed to continuing all trash, recycling, and green waste collections without interruption. In fact, for the period of January through March, 19 out of 20 drivers who service Oro Loma earned Excellence in Service awards for their on-time waste, recycling, and green waste collections in the District. If Waste Management encounters further challenges,, the collection of trash will remain a top priority.
Waste Management has taken many steps to protect the health and safety of its employees. It has closed all offices for the duration of state and local shelter-in-place orders, changed shift times for drivers to allow for social distancing, and provided personal protective equipment and cleaning supplies to staff. Because the work at the Material Recovery Facility inherently does not allow for social distancing, the facility on Davis Street has been closed until further notice. Bulky waste pickup and collection of batteries and used motor oil have also been temporarily suspended.
During the period of the shelter-in-place order, Waste Management has seen a decrease of 25% trash from businesses and an increase of 25% trash from residential households. Waste Management is working with residents to address the increased volume of household trash during this time.
While Waste Management offices will continue to be closed until the shelter-in-place order is lifted, the Customer Service Department can still be reached at (510) 613-8710.