Earthquakes, major storms—and yes, viral pandemics—are all emergency situations for which Oro Loma has prepared.
Wastewater collection and treatment is vital to the health and well-being of our community. Oro Loma is committed to operating and maintaining the District’s wastewater collection and treatment facilities even under the most difficult circumstances. To that end, we have taken some important steps, including:
- Securing a three-month supply of all wastewater treatment chemicals;
- Servicing and testing all emergency vehicles and equipment;
- Continuing regular sewer cleaning for lines identified as “hot spots”;
- Ensuring that lab testing will not be interrupted and the District’s effluent entering the Bay will continue to meet all local, state, and federal regulations;
• Continuing to make engineering staff available for inspections and support of private contractors and those working on replacing main sewer lines;
• Maintaining a 24/7 response to sewer emergencies and customer sewer backup issues;
• Making sure that the operation and maintenance of the wastewater treatment plant is fully staffed.
Most important of all, each member of the District’s staff is committed to our community and has promised to continue to provide the highest level of service under all circumstances.
While California’s shelter-in-place order is active, the District’s administration office will be closed. However, customers may call (510) 276-4700 24/7 for immediate emergency response or to report non- urgent issues, which will be forwarded to our customer service team.